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Posted on 4 Mar, 2024
In Office
Job Description | Responsibilities
- Managing incoming calls, messages emails and customer service inquiries.
- Identifying and assessing customers needs to achieve complete customer satisfaction.
- Diligently answering queries posted by customers on social media.
- Interact with customers through crisp and clear communication.
- Prepare picking delivery data as per orders received.
Overview
- Industry - FMCG - FOOD / HOME / PERSONAL CARE
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Operations Manager
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service Specialist
Customer Service
Customer service
Customer support
Customer satisfaction
Social media
Customer complaints
