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Customer Service Specialist

GlowTouch Technologies

Ballito

Not Disclosed

1 - 3 Years

Full Time - Permanent

Views:3

Applicants:0

Posted on 30 Jun, 2026

In Office

Job Description | Responsibilities

  • Support customer interactions performing basic functions within the application in a team setting in a contact center environment.
  • Act as a front-line triage by taking ownership and troubleshooting the more time sensitive, urgent, and less complex issues by developing solutions to customer questions.
  • Support customers as an advocate by educating and counseling them on procedures to eventually enable self-sufficient system usage.

Overview

  • Industry - IT - Consulting Services / Advisory Services
  • Job Role - Customer Service Engineer
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

CRM Communication Software Programming Customer Service Specialist
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