Customer Service Specialist

1. Manage client relationships and address needs promptly.
2. Resolve inquiries and collaborate internally.
3. Provide solutions based on feedback.
4. Maintain client records.
5. Enhance satisfaction and suggest improvements.
6. Promote new offerings.
7. Prepare client reports.
8. Stay updated on industry trends.
9. Adhere to company policies.

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Customer Service Engineer
• Employment type - Full Time - Permanent
• Work Mode - Hybrid

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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