In Office
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Applicants:18
Posted on 11 Jul, 2022
Sorry, this vacancy has been closed and is no longer accepting applications.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE
- Employment type - Full Time
- Work Mode - In Office
Job Description | Role and Responsibilities
- Responding accurately and timely through all communication channels, including email / live chat.
- Maintaining customer contact for all conversations escalated.
- Ensuring high standards of tone and language in all written and verbal communications to customers and internal stakeholders.
- Acting as an ambassador for Laundryheap, using knowledge of the organisation / our offerings to promote Laundryheap positively at any given opportunity.
- Liaising with all stakeholders to resolve customer complaints in the most efficient and effective manner, referring issues using correct escalation procedures.
Candidate Profile | Who Can Apply
- Able to continually seek improved ways of working.
- Experience of working in a fast pace, customer service environment.
- Analytical with an understanding/ passion for data-driven decisions.
- Empathetic and passionate with a desire to develop.
- Speed, flexibility and agility.
Education
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Candidate Can Connect
Sorry, this vacancy has been closed and is no longer accepting applications.
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