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Customer Service Representative (SBR)
SHOTT AMUSEMENT LIMITED
Ahmedabad
Not Disclosed
0 - 1 Years
Full Time - Permanent
Views:103
Applicants:0
Posted on 4 Nov, 2024
In Office
Job Description | Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer
- Handle customer complaints, provide appropriate solutions and alternatives
- Follow communication procedures, guidelines and policies
Overview
- Industry - RETAIL / WHOLESALE / DISTRIBUTORS / STOCKIEST
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Interaction
Customer Service
Game Operating & Playing
Selling
Upselling
Cross-selling
Customer Operations Handling
