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Customer Service Representative | Navi Mumbai
Selections HR Services Pvt. Ltd.
Navi Mumbai / Panvel
Not Disclosed
0 - 5 Years
Full Time - Permanent
Views:241
Applicants:8
Posted on 2 Mar, 2024
In Office
Job Description | Responsibilities
- Answer and make calls professionally.
- Address customer queries and concerns patiently.
- Provide accurate information and assistance.
- Maintain a deep understanding of company offerings.
- Document interactions in CRM system.
- Collaborate with team for seamless support.
- Maintain a positive, professional demeanor.
Overview
- Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Non Voice / Web
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support
Communication
Customer Relationship Management (CRM)
Business Process Outsourcing (BPO)