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Customer Service Representative | Delhi Cantonment

Wing Assistant

Delhi NCR | New Delhi

Not Disclosed

1 - 5 Years

Full Time - Permanent

Views:344

Applicants:14

Posted on 13 May, 2025

Remote

Job Description | Responsibilities

  • 1-year proven experience as a CSR in a B2C or B2B capacity
  • Excellent English communication skills, both written and verbal (at least B2 level)
  • Excellent phone, email, and instant messaging communication skills
  • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM and VoIP
  • Able to work on a graveyard shift

Overview

  • Industry - E-COMMERCE / MOBILE COMMERCE - Online Market Place / Online Shops / Mobile Apps
  • Functional Area - Other
  • Job Role - Other
  • Employment type - Full Time - Permanent
  • Work Mode - Remote

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Service CRM Software First Call Resolution (FCR) Live Chat Support SLA Adherence Voice Process / Non-Voice Process Inbound/Outbound Calls Troubleshooting