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Customer Service Representative | Delhi Cantonment
Wing Assistant
Delhi NCR | New Delhi
Not Disclosed
1 - 5 Years
Full Time - Permanent
Views:344
Applicants:14
Posted on 13 May, 2025
Remote
Job Description | Responsibilities
- 1-year proven experience as a CSR in a B2C or B2B capacity
- Excellent English communication skills, both written and verbal (at least B2 level)
- Excellent phone, email, and instant messaging communication skills
- Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM and VoIP
- Able to work on a graveyard shift
Overview
- Industry - E-COMMERCE / MOBILE COMMERCE - Online Market Place / Online Shops / Mobile Apps
- Functional Area - Other
- Job Role - Other
- Employment type - Full Time - Permanent
- Work Mode - Remote
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service
CRM Software
First Call Resolution (FCR)
Live Chat Support
SLA Adherence
Voice Process / Non-Voice Process
Inbound/Outbound Calls
Troubleshooting