Customer Service Rep II - Archdale, NC

• Respond to customer's requests, concerns, and complaints
• Ability to answer customer questions regarding policies and procedures
• Handles high volume inquiries
• Provides order inquiry and inventory status
• Responds quickly to questions and tracks responsiveness levels
• When fixtures not available, seeks substitutes to resolve customer's needs

Overview

• Industry - Electronic Manufacturing & Equipments
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - CUSTOMER SERVICE, Customer Care Executive / Associate - Non Voice / Web, Customer Care Executive / Associate - Voice
• Employment type - Full Time - Permanent
• Work Mode - Hybrid

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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