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Customer Service Manager
Integrity Healthcare Solutions Pvt. Ltd.
Ahmedabad
Not Disclosed
3 - 8 Years
Full Time - Permanent
Views:10
Applicants:2
Posted on 3 Sep, 2026
In Office
Job Description | Responsibilities
- Lead customer service operations, team performance, and service delivery.
- Monitor KPIs, SLAs, quality, customer satisfaction, and productivity.
- Coach teams to improve service quality, efficiency, and performance.
- Handle escalations and resolve complex customer issues effectively.
- Prepare reports and drive process improvements to enhance customer experience.
- Saturday, 12 September | 1:00 – 5:00 PM IST
Binori B Square 3, Ahmedabad, Gujarat
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Job Role - Customer Service Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service
Team Management
Customer Experience
KPI Management
SLA Management
Escalation Management
Quality Management
Process Improvement
