Customer Service (International Voice Process)

• Supervising a team of customer support professionals.
• Monitoring the entire customer service process.
• Resolving customer issues brought to your attention.
• Creating procedures and policies for effective customer service.
• Planning how to train customer support professionals.

Overview

• Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - CUSTOMER SERVICE, Customer Care Executive / Associate - Voice
• Employment type - Full Time - Permanent
• Work Mode - Remote

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

Job Related Keywords