Customer Service Executive

• Respond to customer queries via phone, email, or chat and provide timely resolutions.
• Handle complaints, process service requests, and ensure customer satisfaction.
• Maintain accurate customer records and update CRM systems.
• Coordinate with internal teams to resolve escalated issues efficiently.
• Meet service quality, productivity, and customer satisfaction targets.
•  Proficiency in any of the following languages: Tamil, Telugu, Bengali, Malayalam, or Punjabi

Overview

• Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Job Role - Customer Service Executive
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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