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Customer Service Executive/Senior Executive
Della Adventure & Resorts Pvt. Ltd.
Pune | Mumbai
Not Disclosed
2 - 5 Years
Full Time - Permanent
Views:170
Applicants:1
Posted on 16 Nov, 2024
In Office
Job Description | Responsibilities
- Should have experience in handling customer issues, complaint handling, dealing with complaints etc over call.
- Should be proficient and experienced in voice-based sales, outbound sales, lead conversions
- Understand the Customer Journey in Hospitality/allied businessProvide immediate support to Customer Care team
Overview
- Industry - FOOD, HOSPITALITY, TRAVEL & TOURISM
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Voice, Team Lead, Team Lead - Voice
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Business Process Outsourcing (BPO)
Customer Experience
Customer Service Management
Customer Satisfaction
Marketing
Customer Service Executive
Team Lead - Voice