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Customer Service Executive - Gurugram
IKNAR Consultancy
Gurgaon / Gurugram
Not Disclosed
4 - 5 Years
Full Time
Views:201
Applicants:4
Posted on 6 Mar, 2024
In Office
Job Description | Responsibilities
- Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
- Following up on cases and get it closed within defined TAT
- Liaise with Department in resolving the cases.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service Executive
Customer Service Executive / Officer
Outbound Calling
BPO
Communication Skills
KPO
Voice Process
