Customer Service Executive / Customer Support/ Mumbai

• Handle inbound and outbound calls to guide patients regarding services, appointments, treatments, and procedures.
• Respond to patient queries via phone, email, or chat in a timely and professional manner.
• Schedule, reschedule, and confirm patient appointments.
• Provide clear information about healthcare services, billing, insurance, and follow-up care.
• Maintain accurate patient records and update systems with call details and outcomes.

Overview

• Industry - PHARMACEUTICAL / MEDICAL DEVICES / CRO
• Functional Area - Administration / Facility Management / Office Operations
• Job Role - Executive / Sr. Executive - Administration, Other Administration / Facility Management / Office Operations
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - Fresher/Intern, Other Industry

Qualifications

• Graduation / Bachelors - Others - Any Specialization, B.Pharma - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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