Customer Service Coordinator

• Warehouse and facilities management, Inventory management to ensure stock levels meet sales demand, Oversee import/export & local/ international distributions, Manage ordering/ invoicing processes (order to cash)
• Ensure communications with customers (internal and external)  are properly kept, Collaborate with sales team to align customer service processes with sales objectives, Sales policies like Travel\entertainment etc., coordinator for sales employees travel reimbursements.
• Coordinate for Indirect procurement.
• Coordinate with Grifols Viajes for business travelling, event organization, communication with travel agent, bill checking.
• Office Maintenance, office equipment maintenance such as printers, water case, air purify, polycom,  Office environment maintenance such as office greening, cleaning etc.
• Acting as a single point of contact for compliance review processes in the Grifols’ subsidiary, enabling an efficient communication between the Grifols’ subsidiary´s employees and Global Compliance staff, ensuring that all compliance requests contain the necessary information before submission, including the selection of the appropriate and up-to-date templates for the compliance memos.
• Health & Safety monitoring as per corporate policy (incidents analysis, KPI report, H&S survey, fire safety inspection, protection measures etc.), send regular reports to Corporate H&S Department.
• Manage contracts, renewal and upload to corporate RM system relating to their activities.

Overview

• Industry - MEDICAL / HEALTHCARE / HOSPITALS
• Functional Area - Legal / Law, Sales / Business Development / Client Servicing
• Job Role - FOOD & BEVERAGES
• Job level - Top Management
• Role Reports to - MD
• Team Management - Yes
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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