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Customer Service Agent
DATAMARK, Inc.
Kalyan - Dombivali | Mumbai | Thane
Not Disclosed
0 - 3 Years
Full Time - Permanent
Views:123
Applicants:13
Posted on 2 Feb, 2026
Remote
Job Description | Responsibilities
- Determining the language needs of the caller
- Entering appropriate customer information as needed
- Accessing appropriate databases
- Quickly transferring calls to the appropriate staff member
- Providing additional assistance when needed
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Non Voice / Web, Customer Care Executive / Associate - Voice
- Employment type - Full Time - Permanent
- Work Mode - Remote
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer service
Client support
Customer experience
Issue resolution
Professional communication
CRM