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Posted on 11 Aug, 2026
In Office
Job Description | Responsibilities
- Handle customer queries, complaints, and service requests through calls, email, or chat.
- Provide accurate information and resolve customer issues promptly.
- Maintain customer records, tickets, and service documentation.
- Escalate complex issues and coordinate with relevant internal teams.
- Ensure customer satisfaction while meeting service and quality targets
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Overview
- Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Job Role - Customer Service Advisor
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service
Customer Support
Query Resolution
Complaint Handling
CRM
Ticket Management
Communication
Problem Solving
Customer Satisfaction