Functional Area -
ITES / BPO / KPO / Call Center / Operations / Tele-calling
Job Role -
Other ITES / BPO / KPO / Call Center / Operations / Tele-calling
Employment type -
Full Time - Permanent
Work Mode - In Office
Job Description | Role and Responsibilities
Ensuring the accuracy and quality of customer data in database, set objectives on quantitative and qualitative data collection across all channels.
Creation of CRM campaigns and customer segmentation in-line with overall brand strategy, and planned occasions such as EOSS, Festive, and New Season launch, etc.