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Customer Relationship Management Executive

Get Naukri

Thane

Not Disclosed

2 - 5 Years

Full Time - Permanent

Views:148

Applicants:0

Posted on 3 Sep, 2025

In Office

Job Description | Responsibilities

  1. Handle inbound & outbound calls, resolving customer queries as per company policies.

  2. Record and maintain customer waitlist information and accounts.

  3. pdate and verify customer records regularly.

  4. Follow up with operations team on leads and update status.

  5. Prepare service reports through data collection and analysis

Overview

  • Industry - HR, HUMAN RESOURCES
  • Functional Area - Sales / Business Development / Client Servicing, IT ERP / CRM / SAP / Salesforce
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Inbound Calls Outbound Calls Lead Follow-up Account Managemen Data Entry CRM