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Customer Relationship Management (CRM)
Aces Global Consulting Pvt. Ltd.
Delhi NCR
₹ 3 Lac - 3.5 Lac P.A
0 - 5 Years
Full Time - Permanent
Views:98
Applicants:1
Posted on 29 Jul, 2025
In Office
Job Description | Responsibilities
- Raise, monitor, and follow up on Trouble Tickets (TT) with DU support for quick resolution
- Maintain a log of all open and resolved tickets with relevant timelines and feedback
- Receive, record, and resolve customer complaints professionally and efficiently.
- Act as the escalation point for unresolved issues, ensuring customer satisfaction.
Overview
- Industry - Strategic Marketing Consulting / Digital Marketing Firms
- Functional Area - C Level / Top Management / Director
- Job Role - Other C Level / Top Management / Director
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
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