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Posted on 9 Sep, 2025
In Office
Job Description | Responsibilities
- Manage customer interactions and ensure satisfaction
- Handle inquiries and complaints professionally
- Develop and implement customer service policies
- Lead and mentor a customer service team
- Analyze customer feedback to improve services
- Coordinate with departments to resolve issues
Overview
- Industry - ADVERTISING / PUBLIC RELATIONS / MARKETING / EVENTS, ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - Sales / Business Development / Client Servicing, Marketing / Digital Marketing / Advertising / Market Research
- Job Role - Relationship Manager - B2B, Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Relations
Customer Satisfaction
Complaint Handling
Service Policies
Team Leadership
Feedback Analysis
Client Servicing
