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Customer Onboarding & Support Executive
Yanolja Cloud Solution
Surat
Not Disclosed
1 - 3 Years
Full Time - Permanent
Views:79
Applicants:1
Posted on 6 Dec, 2025
Remote
Job Description | Responsibilities
Onboard new customers and guide them through our services.
Understand client issues and resolve them in a timely and efficient manner.
Respond to client queries and resolve issues via Live Chat, Email, Phone, and Remote software.
Maintain company policies and procedures while providing accurate information to clients.
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Non Voice / Web, Customer Care Executive / Associate - Voice
- Employment type - Full Time - Permanent
- Work Mode - Remote
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Onboarding
Customer Success
Client Support
Verbal Communication
Product Training
Client Engagement