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Customer Interaction Intern
Divine Hindu
New Delhi
Not Disclosed
0 - 1 Years
Full Time - On Contract
Views:340
Applicants:0
Posted on 10 Sep, 2025
In Office
Job Description | Responsibilities
- Handle inbound/outbound calls,WhatsApp and email queries
- Manage orders,returns and refunds via Shopify and CRM
- Coordinate with warehouse/logistics for timely resolution
- Maintain accuarte customer records and feedback
Overview
- Industry - E-COMMERCE / MOBILE COMMERCE - Online Market Place / Online Shops / Mobile Apps, RETAIL / WHOLESALE / DISTRIBUTORS / STOCKIEST
- Functional Area - Sales / Business Development / Client Servicing, ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Support - Executive, E-Commerce Executive
- Employment type - Full Time - On Contract
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support
Order Management
Returns & Refunds
Shopify
CRM
Query Resolution
Logistics
Data Management