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Posted on 24 Aug, 2026
In Office
Job Description | Responsibilities
- Manage customer interactions through calls, emails, WhatsApp and community platforms.
- Collect and analyze customer feedback and VoC insights.
- Build and engage customer communities.
- Coordinate product launches, beta testing and product trials.
- Monitor reviews, social media conversations and brand sentiment.
- Identify customer pain points and retention opportunities.
- Coordinate with Product, Marketing, R&D and Customer Support teams.
Overview
- Industry - CONSUMER GOODS - OTHERS
- Job Role - Customer Experience Executive, Customer Success Executive, Community Manager, Customer Relationship Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Experience Executive
Customer Experience
Customer Service
Customer Support
Customer Handling
Customer Success
Customer Engagement
Community Management
Voice of Customer
Customer Feedback
CRM
Customer Retention
Brand Sentiment
Product Feedback
User Testing
Social Media Monitoring
Customer Relationship Management
Community Engagement
