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Customer Care Representative
Conneqt Business Solutions Limited
Kolkata
Not Disclosed
3 - 8 Years
Full Time - Permanent
Views:116
Applicants:2
Posted on 28 Oct, 2024
In Office
Job Description | Responsibilities
- Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
- Interface with Customers via Inbound/Outbound calls/Chats/Emails for the purpose of resolving routine problems with products or services.
Overview
- Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Functional Area - HR / Recruitment / IR / Training / Payroll / HR Operations
- Job Role - Management Trainee / Trainee
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Care Representative
Customer Care
Escalation Management
BPO
Customer Service
Email Process
Voice Support
Escalations
