Customer Care Representative | Mumbai

• Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
• Interface with Customers via Inbound/Outbound calls/Chats/Emails for the purpose of resolving routine problems with products or services.

Overview

• Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Operations Manager
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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