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Customer care executive
PassionWorkx
Gurgaon / Gurugram
₹ 2.5 Lac - 3 Lac P.A
5 - 9 Years
Full Time - Permanent
Views:79
Applicants:2
Posted on 7 Feb, 2025
In Office
Job Description | Responsibilities
- Attend and manage technician calls, ensuring timely follow-up for payment, pending jobs, and addressing cancellation requests.
- Maintain a comprehensive record of customer complaints and queries in Google Sheets
- Actively participate in training sessions to stay updated on new job requirements and industry best practices
Overview
- Industry - Management Consulting
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Non Voice / Web, Customer Care Executive / Associate - Voice
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Data Entry
backend support
technician calls
Google Sheets
cancellation request
customer care
customer care associate
