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Applicants:30
Posted on 12 Oct, 2022
Sorry, this vacancy has been closed and is no longer accepting applications.
Overview
- Industry - MEDICAL / HEALTHCARE / HOSPITALS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Non Voice / Web
- Employment type - Full Time
- Work Mode - In Office
Job Description | Role and Responsibilities
- Answer high-volume inbound customer calls via an automated phone system
- Make outbound calls to patients, referrals, and sales as needed
- Utilize resources to troubleshoot and resolve patient issues
- Use full product knowledge of at least two ABC Company therapies to service patients
- Communicate effectively and professionally with patients, teammates, healthcare professionals, and sales team
- Consistently meet and attain required Key Performance Indicators (KPIs)
- Perform other duties as required
Candidate Profile | Who Can Apply
- High School Diploma or equivalent required
- 1-2 years of customer service experience required IN HOSPITAL
- Call center experience preferred
Education
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Candidate Can Connect
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