Customer Care Executive

• Improve customer service experience, create engaged customers and facilitate organic growth.
• Take ownership of customers issues and follow problems through to resolution.
• Develop service procedures, policies, and standards.
• Keep accurate records and document customer service actions and discussions.

Overview

• Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Customer Care Executive / Associate - Non Voice / Web
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

Job Related Keywords