0 - 5 Years
Not Disclosed
Full Time
Noida | Dehradun | New Delhi

Views:163

Applicants:68

Posted on 5 Oct, 2024

Overview
  • Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Customer Care Executive / Associate - Non Voice / Web
  • Employment type - Full Time
  • Work Mode - In Office
Job Description | Role and Responsibilities

  • Receiving inbound phone calls/chats from customers.
  • Understanding and analyzing customer needs.
  • Listening/Reading actively and establishing rapport with our customers.
  • Adhering to compliance regulations and security policies.

Candidate Profile | Who Can Apply
  • 2+ years of experience in customer service/call center experience.
  • Excellent oral communications skills.
  • Ability to address complaints and issues with effective solutions & a positive attitude
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords