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Posted on 17 Mar, 2025
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Non Voice / Web
- Employment type - Full Time
- Work Mode - In Office
- Receiving inbound phone calls/chats from customers.
- Understanding and analyzing customer needs.
- Listening/Reading actively and establishing rapport with our customers.
- Adhering to compliance regulations and security policies.
- 2+ years of experience in customer service/call center experience.
- Excellent oral communications skills.
- Ability to address complaints and issues with effective solutions & a positive attitude
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
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