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Applicants:1
Posted on 16 May, 2025
In Office
Job Description | Responsibilities
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Assign tasks and set clear goals to achieve operational efficiency.
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Monitor team performance against SLAs, KPIs, and quality benchmarks.
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Offer real-time support and feedback to boost productivity.
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Handle escalated customer queries and ensure timely resolution.
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Maintain detailed reports on team metrics and performance.
Overview
- Industry - AGRICULTURE COMMODITIES - Grains / Cereals / Vegetables / Fruits / Guar Gum Etc., AGRO BASED INDUSTRIES - AGRICULTURE, DAIRY, FISHING, FORESTRY, WILDLIFE
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Business Development Manager - B2C, Business Development Manager - B2B
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - Differently Abled, Retired, Defence Veteran, Government Employees, Self Employed
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
5+ years in sales /customer service 3+ years in a team lead/manager role
Knowledge of CRM tools and BPO best practices
Strong communication and problem-solving abilities
