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Posted on 23 Feb, 2024
In Office
Job Description | Responsibilities
- Evaluate problems of the customers and provide logical lasting solutions.
- Identify and escalate issues appropriately and ensure a timely response.
- Ensure best in class customer satisfaction (CSAT)
- Educate customers on procedures, and processes to ensure the interaction is valuable to the customer.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - Other
- Job Role - Other
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Contact Center Agent
Contact Center
Center Agent
Customer Support
Customer Handling
Customer Service