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Contact Center Agent | Gurugram

Emaar India

Gurgaon / Gurugram

Not Disclosed

3 - 6 Years

Full Time

Views:87

Applicants:2

Posted on 23 Feb, 2024

In Office

Job Description | Responsibilities

  • Evaluate problems of the customers and provide logical lasting solutions.
  • Identify and escalate issues appropriately and ensure a timely response.
  • Ensure best in class customer satisfaction (CSAT)
  • Educate customers on procedures, and processes to ensure the interaction is valuable to the customer.

Overview

  • Industry - IT - Consulting Services / Advisory Services
  • Functional Area - Other
  • Job Role - Other
  • Employment type - Full Time
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Contact Center Agent Contact Center Center Agent Customer Support Customer Handling Customer Service