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Posted on 3 Sep, 2026
In Office
Job Description | Responsibilities
- Deliver communication and soft-skills training for US contact center teams.
- Train agents on English proficiency, pronunciation, tone, and customer handling.
- Conduct coaching, assessments, role-plays, and feedback sessions.
- Develop training materials aligned with US customer service standards.
- Track trainee performance and drive continuous communication improvement.
Overview
- Industry - ACCOUNTING / ACCOUNTANT FIRM
- Job Role - Communication Trainer
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Communication Training
US Contact Center
Soft Skills
English Proficiency
Customer Service
Agent Coaching
Training & Development
Quality Improvement