Industry -
IT - Consulting Services / Advisory Services
Functional Area -
Administration / Facility Management / Office Operations
Job Role -
Other Administration / Facility Management / Office Operations
Employment type -
Full Time
Work Mode - Remote
Job Description | Role and Responsibilities
Maintain and respond to support/task tickets in Ontic's help desk system
Responsible for owning a wide variety of client requests from start to finish while ensuring key stakeholders are consistently updated with relevant information
Create and improve internal and external support documentation