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Posted on 27 Jun, 2025
In Office
Job Description | Responsibilities
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Ensure smooth implementation and post-deployment client support for SaaS platforms
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Train enterprise clients on product features and manage timely ticket resolution within SLAs
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Drive client engagement: manage NPS, user adoption, change management, and certifications
Overview
- Industry - IT - Software / Product Development
- Functional Area - Sales / Business Development / Client Servicing, IT ERP / CRM / SAP / Salesforce
- Job Role - Client Service - Executive / Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - Retired, Government Employees
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Enterprise SaaS
Implementation
Client Support
Product Training
CRM
Ticketing Systems
API
Postman
