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Posted on 6 Aug, 2026
In Office
Job Description | Responsibilities
- Manage end-to-end service and project delivery for key clients within agreed timelines.
- Act as the primary client contact, handling requirements, escalations, and expectations.
- Coordinate delivery, technical, operations, and support teams to ensure smooth execution.
- Monitor SLAs, KPIs, quality, budgets, risks, and overall delivery performance.
- Drive customer satisfaction, retention, continuous improvement, and account growth.
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Job Role - Client Delivery Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Client Delivery
Project Management
Client Relationship
SLA Management
Stakeholder Management
Team Coordination
KPI Management
Escalation Management
Customer Satisfaction