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Posted on 21 Dec, 2024
Overview
- Industry - Diet / Fitness / Wellness Center / Health Club / Gymnasium
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Client Relationship Manager - B2C, Client Relationship Manager - B2B, Client Service - Executive / Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
Job Description | Role and Responsibilities
- Engage directly with customers via phone, email, social media, and in-person to resolve issues, gather feedback, and build relationships.
- Develop strategies to retain clients and reduce churn
- Monitor customer satisfaction scores (e.g., NPS, CSAT) and work to continuously improve them.
- Train and mentor customer service teams
Candidate Profile | Who Can Apply
Education
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Contact Details
Email - it.hr@vmax.fit,
