Chat Support Executive

• Handle customer queries and provide prompt support through live chat.
• Resolve product, service, billing, or technical issues professionally.
• Manage multiple chats while maintaining accuracy and response quality.
• Record interactions, follow up on pending issues, and escalate when required.
• Meet SLA, CSAT, productivity, and quality targets.

Overview

• Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Job Role - Chat Support Executive
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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