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Chat And Email Support Executive | Faridabad

HINDCO Consulting Services

Faridabad

Not Disclosed

0 - 5 Years

Full Time

Views:659

Applicants:117

Posted on 17 Mar, 2025

In Office

Job Description | Responsibilities

  1. Answer calls, chats & mails with an approach to deliver positive customer satisfaction.
  2. Maintain internal & client defined quality on calls / chats / mails.
  3. Ability to address complaints and issues with effective solutions and a positive attitude.
  4. Understands and contributes positively in meeting client SLAs & targets.

Overview

  • Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - Administration / Facility Management / Office Operations
  • Job Role - Admin Executive
  • Employment type - Full Time
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Chat And Email Support Executive Email Support Customer Service Email Process Customer Support