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Posted on 26 Oct, 2024
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE, Other ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Employment type - Full Time - Permanent
- Work Mode - In Office
Job Description | Role and Responsibilities
- Serving as the first point of contact for customers seeking technical assistance over the phone or email
- Ensure the daily attendance of all location engineer and onsite Engineers
- Monitor and respond quickly to incoming requests related to IT issues from Factory users
- Identify and escalate situations requiring urgent attention
Candidate Profile | Who Can Apply
Education
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Contact Details
Email - hr@miniteksystems.com
