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C2- Manager- DEX
Virtuoso Staffing Solutions Pvt. Ltd.
Bengaluru | Chennai | Kolkata | Noida
Not Disclosed
4 - 9 Years
Full Time - Permanent
Views:1
Applicants:0
Posted on 29 Aug, 2026
In Office
Job Description | Responsibilities
- Manage DEX operations, performance, and service delivery.
- Monitor KPIs, SLAs, workflows, and escalations.
- Lead teams, coaching, performance reviews, and development.
- Drive process improvements and operational efficiency.
- Coordinate with IT and business teams to resolve issues.
Overview
- Industry - IT - INFORMATION TECHNOLOGY , HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Job Role - C2 – Manager – DEX
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
DEX
Team Management
Service Delivery
KPI
SLA
IT Operations
Escalation Management
Process Improvement
Performance Management