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C1 – Team Manager – DEX
Virtuoso Staffing Solutions Pvt. Ltd.
Bengaluru | Chennai | Kolkata | Noida
Not Disclosed
4 - 7 Years
Full Time - Permanent
Views:1
Applicants:0
Posted on 29 Aug, 2026
In Office
Job Description | Responsibilities
- Lead and manage DEX teams, ensuring productivity, quality, and SLA achievement.
- Monitor team performance, KPIs, workflows, escalations, and service delivery.
- Coach team members, conduct performance reviews, and drive skill development.
- Collaborate with cross-functional teams to resolve operational and customer issues.
- Implement process improvements, reporting, quality controls, and operational best practices.
Overview
- Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms , IT - INFORMATION TECHNOLOGY
- Job Role - C1 – Team Manager – DEX
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Team Management
DEX
Digital Employee Experience
SLA
KPI
Service Delivery
Performance Management
Escalation Management
Process Improvement
IT Operations