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BPO Lead | Pune, Maharashtra
Stralynn Consulting Services, Inc
Pune
Not Disclosed
5 - 10 Years
Full Time - On Contract
Views:194
Applicants:6
Posted on 13 Mar, 2024
In Office
Job Description | Responsibilities
- Manage BPO operations, meet SLAs, improve performance.
- Analyze data for improvement strategies.
- Ensure high-quality service, client satisfaction.
- Complete work accurately, adhere to SOPs.
- Foster teamwork, value success across functions.
- Maintain responsive client communication.
- Foster a cohesive and collaborative environment.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT ERP / CRM / SAP / Salesforce
- Job Role - ERP, CRM, ERP, CRM Manager
- Employment type - Full Time - On Contract
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
BPO
customer services
Customer Relationship Management (CRM)
Team Management
It services
Management