Industry -
ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
Functional Area -
Secretarial / Clerical / Back Office Functions
Job Role -
Back Office Executive
Employment type -
Full Time - Permanent
Work Mode - In Office
Job Description | Role and Responsibilities
Manages a team of assigned back office associates and ensures they comply with client requirements through documented procedures, work instructions, and business rules.
Monitors work guidance and performance measures to meet Back office Service Level Agreements for the assigned project.