Back Office Operations Executive

• Comprehend, analyze and respond to consumer complaints with customized responses within defined TAT.
• Outcalling Consumers & Commercial Entities.
• Meet productivity and quality targets.
• Work on multiple applications and action consumer complaints appropriately as per defined process within TAT.
• Good knowledge of MS Word and Excel.

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Customer Care Executive / Associate - Non Voice / Web
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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