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Associate - Customer Support APAC
Avantor, Inc.
Coimbatore
Not Disclosed
0 - 3 Years
Full Time - Permanent
Views:5
Applicants:1
Posted on 18 Aug, 2026
In Office
Job Description | Responsibilities
- Provide customer support across the APAC region through email, phone, and other service channels.
- Resolve customer queries, complaints, and service requests accurately within defined SLAs.
- Coordinate with internal teams to investigate issues and provide timely solutions.
- Maintain customer records, case details, and support documentation in CRM systems.
- Monitor customer feedback and support metrics to improve service quality and customer satisfaction.
Overview
- Industry - Biotech / Biopharmaceuticals
- Job Role - Associate – Customer Support APAC
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support
APAC
Customer Service
CRM
Case Management
Email Support
Issue Resolution
SLA Management
Customer Satisfaction