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Associate - Customer Success & Operations
Avalon Solution
Gurgaon / Gurugram
Not Disclosed
2 - 5 Years
Full Time - Permanent
Views:43
Applicants:2
Posted on 14 Jul, 2026
In Office
Job Description | Responsibilities
- Guide customers through the end-to-end international remittance journey, ensuring a smooth and hassle-free experience.
- Assist customers with documentation, compliance requirements, transaction status updates, and onboarding queries.
- Coordinate with banking, forex, and operations partners to ensure timely processing of customer transactions.
- Handle customer support across calls, WhatsApp, email, and other communication channels.
Overview
- Industry - NBFC (Non Banking Financial Services)
- Job Role - Associate - Customer Success & Operations
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Success
Operations Management
Customer Support
Process Coordination
Issue Resolution
CRM
SLA Management
Stakeholder Communication