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Associate Customer Experience Specialist

First Advantage

Muntinlupa City, Philippines

Not Disclosed

2 - 5 Years

Full Time - Permanent

Views:119

Applicants:0

Posted on 30 Oct, 2025

Hybrid

Job Description | Responsibilities

  1. System Access & Availability: Log into business applications (CRM, background check systems, Outlook/Teams) and maintain schedule adherence.

  2. Customer Support: Handle customer inquiries via chat, email, and voice with professionalism and empathy.

  3. Documentation: Record all interactions and resolutions accurately in company systems.

Overview

  • Industry - ICTE, Information, Communication, Telecom Equipment & Smart City Components Manufacturing
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - Hybrid

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

CRM Empathy Documentation Problem Solving Troubleshooting