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Assistant Vice President – Product Support & Delivery
Hex Wireless Pvt. Ltd.
Vadodara | Gujarat
Not Disclosed
5 - 7 Years
Full Time - Permanent
Views:15
Applicants:0
Posted on 17 Aug, 2026
In Office
Job Description | Responsibilities
- Lead product support and delivery operations, ensuring service quality and business continuity.
- Manage support teams, delivery processes, SLAs, escalations, and customer satisfaction.
- Drive product enhancements, operational improvements, and service delivery strategies.
- Collaborate with product, engineering, sales, and business teams to resolve complex issues.
- Monitor KPIs, budgets, risks, and performance while driving continuous improvement.
Overview
- Industry - IT - Software / Product Development
- Job Role - Assistant Vice President – Product Support & Delivery
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Product Support
Service Delivery
Operations Management
SLA Management
Team Leadership
Customer Success
Escalation Management
KPI Management
Stakeholder Management