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Posted on 20 May, 2026
In Office
Job Description | Responsibilities
Key Responsibilities
Manage end-to-end operations for outbound/inbound sales processes in a BPO environment.
Lead, mentor, and motivate Team Leaders and agents to achieve business goals.
Monitor KPIs such as sales conversion, revenue generation, productivity, attendance, and quality metrics.
Overview
- Industry - Management Consulting
- Functional Area - Sales / Business Development / Client Servicing, ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Assistant Sales Manager - B2C, Technical Support Associate - Asst. Team Lead / Mentor (Voice)
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Assistant Manager
Assistant Operations Manager
Operations Coordinator
Process Manager
Branch Operations Manager